IMPORTANT – UPDATED ERROR MESSAGES
Trividia Health has implemented a correction for TRUE METRIX Self-Monitoring Blood Glucose Meters. As part of its ongoing commitment to patient safety and continuous product improvement, TRUE METRIX Self-Monitoring Blood Glucose meters have been updated with new software and revised user instructions. The updated software provides clearer guidance by distinguishing between an E-5 error message and an EHi message. If you have questions, please contact our Customer Care Department toll-free at 1-888-943-2387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET (excluding holidays).

Key Features

TRUE METRIX® System Features


TRUE METRIX® Test Strips
How to Use Your TRUE METRIX® Meter
Learn how to set up your meter, perform a test, and download results with confidence.
Explore our user guides, quick-start videos, and step-by-step resources.
Explore the TRUE METRIX® Family
Looking for other options? Discover the TRUE METRIX® family of blood glucose systems. Each built for accuracy, convenience, and your unique lifestyle.
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| Test Speed (Sec.) | As fast as 4 | As fast as 4 | As fast as 4 |
| Averaging | 7/14/30/60/90 | 7/14/30 | 7/14/30 |
| Ketone Test Reminder | Yes | Yes | No |
| Event Tags | 4 | 4 | No |
| Meal Tags | 2 | 2 | No |
| Sample Size (µL) | 0.5 | 0.5 | 0.5 |
| Alternate Site Testing | Yes | Yes | No |
| Download and Wireless Capabilities | TRUEmanager® Diabetes Management Software and TRUE MANAGER™ AIR app via Bluetooth® Smart | TRUEmanager® Diabetes Management Software | TRUEmanager® Diabetes Management Software |
| Testing Reminder Alarms (Sets) | Yes (4) | Yes (4) | No |
| Memory | 1000 | 500 | 500 |
| Result Range (mg/dL) | 20–600 | 20–600 | 20–600 |
| Hematocrit Range (%) | 20–70 | 20–70 | 20–70 |
| Blood Sampling | Fresh capillary whole blood from the fingertips or forearm | Fresh capillary whole blood from the fingertips or forearm | Fresh capillary whole blood from the fingertips |
| Ideal for: | Wireless tracking via Bluetooth to easily sync results for a simpler testing experience | Everyday use at home for simple and reliable blood glucose monitoring | Active lifestyles and travel, for fast and convenient testing anytime, anywhere |
Explore the TRUE METRIX® Family
Looking for other options? Discover the TRUE METRIX® family of blood glucose systems. Each built for accuracy, convenience, and your unique lifestyle.




















Products

