Customer Care

We’re here to help.

Operating hours are 8am – 8pm, Monday – Friday, Eastern Standard Time.
Call Toll Free: 1-800-803-6025

Call or email us with questions or concerns about using our products.
Email: [email protected]
We will contact you within 24 hours of receiving the e-mail.



Where to Buy

Our TRUE portfolio of products is available at your favorite retail store or mail service provider.


To purchase log booklets, control solution, or TRUEmanager® products,
please call 1-800-803-6025 and after the preferred language selection, please press 1 to be directed to place your order.
For troubleshooting tips and additional information to help you achieve the best performance possible from our products, please refer to the Owner’s Booklet included in your product packaging.

Log Booklets

Print a Log Booklet to keep track of your results.

Control Solution Testing

For help with Control Solution Testing.

Blood Glucose Monitoring System Owner’s Booklets

To download a PDF version of our Blood Glucose Monitoring System Owner’s Booklets, please select from the list below:

For comments on this Web site, please e-mail [email protected]